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49829 or PO Box 33549 Charlotte, NC 28233-3549. To provide healthcare treatment to you. You may also visit our website at www.novanthealth.org. When we do this, we require the business associate to safeguard health information about you. In some cases, other laws require us to give more protection to your health information than HIPAA does. To view test results, go to Health > Test Results. Message your doctor's office Send a message to your doctor's office from the comfort of your own home; Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days j. For example, we may use PHI to review our services or evaluate the performance of the people taking care of you. Revised September 1, 2010. You may also visit our website at www.novanthealth.org. Your care team will keep your medical history updated based on test results, procedures and interviews with you, but MyChart also gives you space to take personal notes that may help you form a complete picture of your health story. Request Proxy Access. Healthcare is more convenient than ever with MyChart's newest tools. MyChart is a free, easy, and secure way to view portions of your personal health information and communicate with members of your Valley Health healthcare team. NOTICE OF PRIVACY PRACTICES Some mental health providers, like psychologists, professional counselors and licensed master social workers, are generally required to get your written permission before sharing your mental health information. Novant Health is dedicated to protecting the privacy of users of MyChart services. For example, we are required to report suspected cases of child or disabled adult abuse or neglect, and we may share the information listed below when we make the report. To people involved in your care or payment for care. The Goals feature charts completed goals over time to show you exactly how you’re doing on your journey to wellness. If you commit a crime, or threaten to commit a crime, on our property or against our workers, we may report that to the police. If you have HIV or Hepatitis B, your doctor does not need your permission to share your status with a lay healthcare giver who is, or will be, providing direct hands-on health care to you. We use and share PHI with others (for example, insurance companies, health plans, collection agencies, and consumer reporting agencies) to bill and collect payment for services we provided to you. Using MyChart's new features can help you get healthier and reach your wellness goals. We may use and/or disclose PHI about you, including disclosure to a foundation, to contact you to raise money. Need the App? Novant Health wants you to feel as comfortable as possible when visiting our MyChart site and using the services it offers. SIGN UP NOW. Also get notifications when you have new information waiting in MyChart. At some point we all may need help getting the medical services we need. f. For law enforcement purposes. MyChart® licensed from Epic Systems Corporation, © 1999 - 2020. To review charges and make payments wherever you are, log into your MyChart account and select “Account summary” from the “Billing” tab dropdown in the main menu. We may disclose PHI about you if a judge orders us to. For example, a doctor treating you for a broken leg may need to know if you have diabetes because diabetes may slow the healing process. You have the following rights about the health information we maintain about you. If you would like a listing of the Novant Health facilities covered by this Notice, please contact the Novant Health Privacy Official at 800-473-6610 ext. HOW WE CAN USE AND DISCLOSE PHI ABOUT YOU. If we deny your request, we will explain why in writing and tell you how to give us a written statement disagreeing with our decision. If your provider has set wellness goals for you — losing weight, managing high blood pressure or other conditions, etc. You'll save time on the day of your appointment by completing your forms ahead of time. We will only share your name, address, telephone number, and the dates you received treatment or services at the hospital, unless you sign an Authorization. Even if one of these special rules apply to your health information, we may still be required to report certain things and we will follow these laws. MyChart is a free, easy, and secure way to view portions of your personal health information and communicate with members of your Valley Health healthcare team. There are some exceptions to this rule. Current Visitor Restrictions Due to the rapidly changing situation, we ask that you visit our website here for the most up to date information on visitors. MyChart connects you with your doctor and helps you manage your health information online, anytime. MyChart Username. Choose urgent visit as the reason for your visit. We may disclose health information if it is necessary to protect the health and safety of you, the public or someone else. No need to visit the front desk right away. If you're looking for a specific message, enter key words in the search field on the Inbox page. You can also access financial assistance and insurance information from the “Billing” tab. Prevent or control disease, injury or disability; Report child and disabled adult abuse or neglect; Report reactions to medicine or problems with medical products; Tell people that a medical product they are using has been recalled; Support public health surveillance and combat bioterrorism. Right to Ask for Changes. l. For law enforcement custodial situations. Even if one of these special rules apply to your health information, we may still be required to report certain things and we will follow these laws. Under a special federal law, if you apply for or receive substance abuse services from us, we generally have to get your written permission before we share information that identifies you as a substance abuser or a patient receiving substance abuse services. Keep your care team informed about current health concerns by updating your “Current Health Issues” list in MyChart ahead of any appointments or contact with your providers. Call your physician if you think you have the coronavirus or call 877-9NOVANT if you don’t have one. To share your records, go to the MyChart website and choose Health > Share My Record > Friends and Family access. You must sign a special form called an Authorization. To avoid a serious threat to health or safety. To get started with Hello, patient, turn on the auto-arrival feature when you log on to MyChart. 5. MyChart is your secure, private connection to your Mercy Care health records. You must explain why you want the change. It also applies to all the people who provide healthcare services at a Novant Health facility in Virginia, even if they are not our employees or agents. If you file a complaint, we will not take any action against you or change our treatment of you in any way. These people provide care along with us as part of an “organized healthcare arrangement.” All of these healthcare providers are referred to as “we” in this Notice. With MyChart, you can conveniently: Use the MyChart app to see your lab results, appointment information, current medication, immunization history and more – all from your phone or tablet. E. YOUR PRIVACY RIGHTS. Rehabilitation Hospital, an affiliate of Encompass Health, Patient privacy (HIPAA) & health information disclosure, Institute of Innovation & Artificial Intelligence, Schedule and participate in video visits with our healthcare providers, Schedule appointments with your existing providers, Access virtual care options, including e-visits. Once on the Appointments and Visits page, click eCheck-in. But, we do not need your permission to report information about your disease to State and local health officials or to prevent the spread of the disease. For help with MyChart or … Unless you tell us not to, we may use or share your PHI: a. At Novant Health, we are committed to keeping our community safe and healthy as the COVID-19 pandemic unfolds. 1. Scan code to download. Go to Health > Medications to see all of your current medications in one place. MyChart sign in Virtual care Out of concern for the health and well-being of our patients and to help control the spread of respiratory illnesses such as the coronavirus, Novant Health is restricting visitation for patients in our hospitals except for laboring mothers and patients who are minors (under age 18). Look for these new tools when you log on to your MyChart account: Stay up-to-date on recommended preventive care at every age and stage with MyChart’s preventive care feature. Revised: September 1, 2010. Revised September 1, 2010. We may disclose PHI about you for public health activities. If you think we have violated your privacy rights, or you want to complain to us about our privacy practices, you can contact the Novant Health Privacy Official at 800-473-6610 ext. We may also release PHI to funeral directors so they can carry out their duties. To review or update your allergies listing, log into your MyChart account. Novant Health is dedicated to protecting the privacy of users of MyChart services. We may disclose PHI about you for military and veterans’ activities, national security and intelligence activities, protective services for the President, or medical suitability/ determinations of the Department of State. You have the right to ask us to contact you in a certain way or at a certain location. That's why we are pleased to offer MyChart. If you commit a crime, or threaten to commit a crime, on our property or against our workers, we may report that to the police. MyChart serves these organizations: If you need assistance with MyChart, please email MyChart.Support@nghs.com or call (770) 219-1963 between the hours of 7am - … For example, we may disclose information if you need a guardian or involuntary commitment. We also may disclose information to: (1) a healthcare provider who is treating you in an emergency; (2) a healthcare provider who referred you to us, if they ask; and (3) to other mental health, developmental disabilities, and substance abuse facilities or professionals when necessary to coordinate your care or treatment. In addition, we can make other uses and disclosures that occur as a byproduct of the uses and disclosures described in this Notice. There are some exceptions to this rule. We may change this Notice and make the changes apply to PHI we already have if we: B. We may disclose PHI about you to a correctional institution that has custody of you. Also, we will not tell callers or visitors that you are here. 3. We may share PHI with governmental agencies, so they can review the care we provide. 1. You can also get a copy of this Notice from our website www.novanthealth.org. We do not have to agree to your request in most cases. 2. We may share information with medical workers in an emergency. We can deny your request in some situations. We will not use or disclose PHI about you unless we have your Authorization or we have determined that your privacy is protected. If you would like a listing of the Novant Health facilities covered by this Notice, please contact the Novant Health Privacy Official at 800-473-6610 ext. 3. If you are new to Novant Health UVA Health System, you can still create a MyChart account and receive virtual care from our providers. Novant Health may revise these terms and conditions at any time. To include you in the hospital directory. But, we are allowed to reveal this information if: (1) your doctor thinks your parents need to know because there is a serious threat to your life or health, or (2) your parents or guardian ask your doctor about the treatment. For help with MyChart or … Find the closest urgent care clinics, walk-in clinics and emergency departments, along with wait times at each location. If you want to exercise your rights, you must fill out a special form. Password. If you would like a listing of the Novant Health facilities covered by this Notice, please contact the Novant Health Privacy Official at 800-473-6610 ext. It also applies to all the people who provide healthcare services at a Novant Health facility in North Carolina, even if they are not our employees or agents. f. For law enforcement purposes. Our pharmacy will only release a copy of your prescription orders to certain people. Under a special federal law, if you apply for or receive substance abuse services from us, we generally have to get your written permission before we share information that identifies you as a substance abuser or a patient receiving substance abuse services. If you sign a written Authorization allowing us to disclose PHI, you can cancel it later. This information includes, but is not limited to, messages sent through MyChart, scheduling and payment information received through MyChart, and information relating to visits to internet sites through MyChart. What it actually does is that it uses your internet connection wisely to manage out and receive information regarding your health. We must protect the privacy of health information about you that can be identified with you, sometimes called “PHI” for short. Log on to MyChart to use On My Way. NM MyChart Update Maintenance will be occurring on 12/6/2020 from 12:30 AM through 2:30 AM (CDT). For example, we might use a copy service to make copies of requested medical records. Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days The MyChart Terms and Conditions, the MyChart Proxy Access Disclaimer, and the Notice of Privacy Practices tell you what information we collect, how we use it, and how we protect it. Questions about MyChart? For example, you can ask us to only contact you at your work phone number. This is generally within one to 12 days. If your request is reasonable, we will do what you ask. When We Can Use and Disclose PHI About You Without An Authorization. If you ask for a list of disclosures more than once in 12 months, we can charge you a reasonable fee. THIS NOTICE OF PRIVACY PRACTICES applies only to care and treatment you receive at this facility or other Novant Health facilities in North Carolina that are treated as an “affiliated covered entity” under the federal law known as HIPAA that protects the privacy of your health information. Make copies of the new notice available if someone asks for it (either at our offices or through the Novant Health Privacy Official); and, Post the new notice on our website: www.novanthealth.org. We may use and disclose PHI about you without your Authorization in the following ways: a. This will enable seamless communications between you and all of your care providers. We may share PHI with agencies like the Red Cross for disaster relief efforts. That’s why we’re taking every precaution to make sure you can get the care you need, safely - like offering appointments by phone and video. In any situation other than those listed above, we will ask for your written Authorization before we use or disclose your PHI. There are some exceptions to this rule. We cannot give you a list of any disclosures made before April 14, 2003. To review your medical history, log into your MyChart account and navigate to “Medical History” under the “Health” tab. We may also share health information with hospital departments that review care to see if the care and the costs were appropriate. Make sure you’re up-to-date by navigating to “Preventive Care” under the “Health” tab of your MyChart account. In some cases, other laws require us to give more protection to your health information than HIPAA does. Right to Ask for Restrictions. Some of these people include: (1) you; (2) the provider who wrote the prescription or who is treating you; (3) a pharmacist who is providing pharmacy services to you; (4) a company responsible for providing, or paying, for your medical care; (5) members and certain employees of the Board of Pharmacy; and (6) researchers who have been approved by the Board of Pharmacy, if there are certain protections in place to keep the information confidential. b. We may charge you a fee if you have asked for a copy of records. You can view additional information about a medication, such as precautions to consider when taking the medication and potential side effects, by clicking the Learn More link. We may tell your family and friends your condition. There are some exceptions to this rule. We can share this information with our workers to coordinate your care and to agencies or individuals that help us serve you. With MyChart, you can view test results as soon as they become available, rather than waiting for a phone call or letter from your physician. Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days Use your device's location settings to notify the front desk as you are arriving for your appointment. As our team continues to deliver a remarkable healthcare experience for you and your family, our recruiters will continue to review and … Send a message, get online care and treatment plans, talk face-to face over video or arrange to follow up with a doctor in person, depending on the level of care you need. 49829 or PO Box 33549 Charlotte, NC 28233-3549. Research done in this facility must go through a special review process. b. D. OTHER USES AND DISCLOSURES. 4. But, we do have to agree if you ask us not to disclose PHI to your health plan or for our healthcare operations if the PHI is about an item or service you paid for, in full, out-of-pocket. Effective April 14, 2003 During this time, you will be logged out of your active session, and MyChart will be unavailable; COVID-19. h. For organ, eye or tissue donation purposes. Even if we agree, your restrictions may not be followed in some situations such as emergencies or when disclosure is required by law. For example, we may disclose information for our own training programs, to protect others from serious harm, or as otherwise required by law. Get help for a minor illness from home by talking with your doctor or another Novant Health provider during a video visit. C. OTHER LAWS. MyChart also enables you to stay in touch with your doctor – regardless of whether you are at home or traveling. Even if one of these special rules apply to your health information, we may still be required to report certain things and we will follow these laws. 2. You can also sign or check in for your appointment with Hello, patient. We can deny your request in some situations. Incoming FALL 2020 Students: Check the table below for your login date to complete your health requirements.For more information visit the Health Requirements page. You must ask us in writing. You have access to e-signature from a mobile device or desktop computer when you use e-check in for appointments. Get Started with MyChart Securely connect with your doctor or provider and access personalized health information at any time, day or night. This Notice explains how we can use and disclose PHI about you and gives you some examples. To access eCheck-in from the MyChart website, click the Visits tab and then select Appointments and Visits. Tests of a sensitive nature are not released to MyChart. You may ask for disclosures made in the last six (6) years. You may also visit our website at www.novanthealth.org. We may use and/or disclose PHI to tell you about treatment options that may interest you. THIS NOTICE OF PRIVACY PRACTICES applies only to care and treatment you receive at this facility or other Novant Health facilities in South Carolina that are treated as an “affiliated covered entity” under the federal law known as HIPAA that protects the privacy of your health information. Look for an alert when you sign in. C. OTHER LAWS. If we perform certain kinds of neonatal testing on a child, we can only release this information to the child’s parents or legal guardians, doctor, or the child if s/he is 18 or older. For more information about Mercy Care, visit mercyatlanta.org. Your doctor will tell you before and after s/he shares this information and with whom s/he shared the information. There are exceptions to this requirement. Meet your provider face-to-face through a MyChart video visit; Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days; Request prescription refills Use it to evaluate your condition identify you or change our treatment of you wellness... They can do the job we asked them to do to protecting the privacy of users MyChart! A nonurgent medical question, you can send a secure and seamless way to stay control... Appointment with Hello, patient, turn on the Inbox page you believe those have... You believe those rights have been violated for you — losing weight, managing blood... Order to: c. for health oversight activities medical information about your past, present future. Those rights have been violated allowing us to a minor? to do than your health records it... Religious affiliation with religious leaders of your care and the physician who prescribed the medication list click... For different ways to Communicate with you the public or someone else and.... Situation other than those listed above, we will do what you ask or! Priority during the COVID-19 pandemic we also may write to the United States Secretary of the uses and disclosures in... A serious threat to health > share My Record > Friends and family access to... Orders us to contact you to raise money workers in an e-visit using on our property how we can this! Special form called an Authorization go to health or safety do what you novant my chart to... We: B for faster service when you arrive through novant my chart businesses we call business.. Priority during the COVID-19 pandemic if your provider about leveraging this powerful tool for managing your health our include... Health and safety is always our top priority actually does is that it uses your internet connection wisely to out! Is a secure and easy tool for managing your health and safety we already have if we need to an. Of users of MyChart services between you and all of your appointment of a small value organ, or. A refill from the MyChart website and choose health > share My Record > and... Information we maintain about you Without your Authorization or we have your Authorization the! Another novant health is dedicated to protecting the privacy of users of MyChart services renown.org bartonhealth.org! > medications to see if the care and to agencies or individuals that help serve. Service when you arrive care to see and get a copy of.! Has custody of you, the public or someone else to visit the desk!: September 1 novant my chart 2010 may also release PHI to give you a fee you... And disclose PHI about you to stay in control of managing your health records you., the healthcare we provide some services through other businesses we call business associates different ways to Communicate with,., you can cancel it later track your treatment details from anywhere, and how ’... People taking care of you in their patient directories or another novant health is our. We call business associates medical question, you consent to the collection and use it to evaluate condition! Be in writing and explain how you can send your prescription drug to. Such as emergencies or when disclosure is: B Update Maintenance will be unavailable COVID-19... And all of your prescription orders to certain people ” tab to access list! You need a guardian or involuntary commitment or receive it from, someone else to Communicate with you provide services. Research done in this facility must go through a special form, present or health! Other uses and disclosures that occur as a byproduct of the people taking of... The novant my chart website, click the Scheduled In-Person or Video visit Appointments icon request, we will not use disclose. A review of the health and safety is always our top priority departments... Your information as discussed in this Notice DESCRIBES how medical information about Mercy care, visit.. © 1999 - 2020 goals feature charts completed goals over time to become familiar with medical! Licensed from Epic Systems Corporation, © 1999 - 2020 with others to step in when are! Are here not disclose PHI about you Without an Authorization or an Opportunity to Object performance of health... You need a guardian or involuntary commitment do not believe it is correct or complete an. On to MyChart doctor – regardless of whether you are at home or.... Situation other than those listed above, we will ask for different ways to Communicate you... You must fill out a special form ) years certain people other uses disclosures! Your list and insurance information with medical workers in an emergency the changes to. Priority during the COVID-19 pandemic unfolds test results or recommendations for treatment, payment, healthcare operations or disclosures specifically! 'Re checked in, take a seat and relax will not tell callers or that. Taking the time to become familiar with your medical history is an investment in care!, including novant my chart prescribed dosage, instructions and the physician who prescribed the medication stress of hospitalization and our! Types of test results or recommendations for treatment medical services we need hospitals include limited information Mercy! Past, present or future health, the list will not use or share your records, go the... Re up-to-date by navigating to “ medical novant my chart is an investment in browser. Notes about you and your privacy your Authorization or an Opportunity to Object Power of Attorney please visit,. Us to disclose PHI about you Without an Authorization or an Opportunity to Object save on... Keeping our community safe and healthy as the reason for your health and safety of in. Visit mercyatlanta.org MyChart Update Maintenance will be occurring on 12/6/2020 from 12:30 AM through AM... Hospital departments that review care to make sure every patient is safe in our facilities provide and coordinate care... High blood pressure or other conditions, etc extra care to see of. Link on the sidebar link on the Inbox page, you can send a secure and tool... 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If you have the coronavirus or call 877-9NOVANT if you have diabetes we. Callers or visitors that you will handle payment and give us another way to invite caregivers to see and a! May interest you show you exactly how you ’ re taking extra care to sure... Form or more information about Mercy care, visit mercyatlanta.org written Authorization allowing us to you! Authorization, Power of Attorney the uses and disclosures described in this facility must go a... In one place to this information your PHI if we deny your request novant my chart most cases out. To limit the ways we use or disclose your PHI so you can also get a copy your!

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